Datenschutzerklärung
Last modified: 28 October 2025
Vela Software Spain, S.L.U. and our subsidiaries and affiliates (“Juniper Group” or “we”) respect your privacy and are committed to protecting it through compliance with the practices described in this notice.
This notice describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our website or other digital properties, communications, or forms that link or refer to this notice (jointly, our “Website”). This notice applies to the personal data collected through our Website, regardless of the country where you are located.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit.
Please read this notice carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Website, you accept and consent to the practices described in this notice. This notice may change from time to time. Historic versions can be obtained by contacting us. Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check the notice periodically for updates.
We may collect and use different types of data from and about you, including:
- Personal data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier, or any other identifier we may use to contact you online or offline ("personal data").
- Non-personal data that does not directly or indirectly reveal your identity or specifically relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive such data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
- Technical information, including the Internet protocol (IP) address (in whole or in part) used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Non-personal details about your Wwebsite interactions, including full Uniform Resource Locators (URLs), clickstream information to, through, and from our Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.
If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.
We use different methods to collect data from and about you, including through:
- Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email, or otherwise. This includes information you provide when you create an account, subscribe to our services, search for a product, participate in discussion boards or other social media functions on our Website, or report a problem with our Website.
- Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns, as specified above. We collect this information using cookies and other similar technologies.
- Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators. The cookies we may use on our Website are associated only with the browser of a specific device (an anonymous user) and do not by themselves provide your name or surname. Cookies enable Juniper Group to recognize registered users’ browsers without requiring them to log in each time they visit restricted areas or services. These cookies cannot read files created by other providers. You may configure your browser to notify you when cookies are sent and to refuse their installation. Use of the Website does not require you to accept cookies, although some services may not be available without them. Cookies used on our Website may be served directly by Juniper Group from its servers.
- User contributions. You may provide information for us to publish or display ("post") on public Website areas or transmit to other Website users or third parties (collectively, "User Contributions"). You submit User Contributions at your own risk. Please note that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of Website users with whom you choose to share your contributions, and therefore we cannot guarantee that unauthorized persons will not view them.
Our Website uses cookies (small files placed on your device) and other automatic data collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our Website and allows us to improve our Website by enabling us to:
- Estimate our audience size and usage patterns.
- Store your preferences so we may customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
We use your personal data to communicate with you, deliver advertising and marketing, or to conduct other business operations, such as improving and personalizing your experiences. Examples include:
- Fulfilling the purposes for which you provided the data.
- Notify you about changes to our Website, products, or services.
- Ensuring our Website content is presented in the most effective manner for you and your computer.
- Administering our Website and conducting internal operations, including troubleshooting, data analysis, testing, research, statistics, and surveys.
- Protecting our Website, employees, or operations.
We may share your personal data with:
- Any member of our corporate group, including subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
- Business partners, suppliers, service providers, subcontractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
- To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “info@juniper-group.com” feature, we will transmit the contents of that email and your email address to the recipients.
- For any other purposes disclosed at the time you provide the data.
- With your consent.
We may share non-personal data without restriction.
Consent to Personal Data Transfer
We are based in Spain. We may process, store, and transfer the personal data we collect in and to countries outside your own, with different privacy laws that may or may not be as comprehensive as your own, including Canada, the United Kingdom, the United States of America, France, Italy, Germany, and Croatia.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
You may send us an email at gdpr@juniper-group.com to request access to, correction of, or deletion of personal data you have provided to us. We may not accommodate a request to change or delete information if we believe doing so would violate law or legal requirements, or negatively affect the accuracy of information.
Under applicable data protection law (including GDPR), you may have the following rights:
- Withdraw consent at any time where processing is based on consent.
- Request access to the personal data we process about you (right of access).
- Rectify your data if it is inaccurate or incomplete (right of rectification).
- Request erasure of your data once the contractual relationship has ended, subject to legal retention obligations (right of erasure).
- Object to the processing of your data (right to object).
Request restriction of processing in certain cases (right to restriction):
- If you contest the accuracy of your data.
- If processing is lawful but you oppose deletion.
- When we no longer need the data but you require it to establish, exercise, or defend legal claims.
- If you object to processing on grounds of public or legitimate interest while we verify whether our legitimate grounds override yours.
- Receive your personal data in a portable, electronic format (right to data portability).
At Juniper Group we collect, process, and store your data in accordance with strict information security policies and standards. These measures apply to both electronic and paper-based data and are designed to ensure confidentiality, integrity, and availability. Should any event or incident arise that compromises your data, we will notify you as soon as reasonably possible.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee its security during transmission. Any transmission of personal data is at your own risk.
We do not direct our Website to minors, nor do we knowingly collect personal data from children under 16 (or as defined by local law). If we learn we have mistakenly collected personal data from a child without proper consent, we will delete it. If you believe we may have collected information from or about a child, please contact us at gdpr@juniper-group.com.
We will post any changes we make to this privacy notice on this page. If the changes materially alter how we use or treat your personal data, we will notify you through a notice on the Website home page. Please check back frequently for updates.
Please address questions, comments, and requests regarding this privacy notice and our privacy practices to: VELA SOFTWARE SPAIN, S.L.U. Gremi Fusters, 33 – Oficina 302 07009 – Palma de Mallorca T. (+34) 971 764 415