Privacy Policy

Last modified: 24 October 2024

Vela Software Spain S.L. and our subsidiaries and affiliates (“COMPANY” or “We”) respect your privacy and commit to protecting it through our compliance with the practices described in this notice.

This notice describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our website or other digital properties, communications, or forms that link or refer to this notice (our “Website”). This notice applies to the personal data collected through our Website, regardless of the country where you are located.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit.

Please read this notice carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Website, you accept and consent to the practices described in this notice. This notice may change from time to time. Historic versions can be obtained by contacting us. Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check the notice periodically for updates.

Data We May Collect About You

We may collect and use different types of data from and about you including:

Personal data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, user name or other similar identifier, or other identifier we may use to contact you online or offline ("personal data").
Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
Technical information, including the partial Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream information to, through, and from our Website (including date and time), products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.

If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

How We Collect Data About You

We use different methods to collect data from and about you including through:

Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our service, search for a product, participate in discussion boards or other social media functions on our Website, and when you report a problem with our Website.
Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies and other similar technologies.
Third parties or publicly available sources. We may receive information about you [if you visit other websites employing our cookies or from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators. The cookies that we may use in the web sites and pages are only associated with the browser of the specific computer (an anonymous user), and it does not provide by itself your name and/or surname. Thanks to the cookies, Juniper Group can recognize the browsers of the registered users after these have already registered for the first time, without having to register each time they visit to access the areas and services that are reserved exclusively to them. The cookies used cannot read the cookie archive created by other suppliers. You may configure your browser to be advised about it in the cookies receiving end screen and to avoid the cookies implementation in the hard disk. To use the Web, it is not necessary for you to allow the implementation of the cookies sent by Juniper Group, which is independent of the fact that you should register as such to benefit from each service that requires them to do so beforehand. The cookies that are used in the web sites and pages could be rendered by Juniper Group, in which case, are rendered from the servers that operate them. If you have not activated the option that avoids the cookie implementation in your hard disk, you may explore your hard disk following the instruction manual and help provided by the operating system (normally, in the Windows operating systems you should review the “C/Windows/Cookies” folder or the corresponding disk unit) to learn more in detail about each server from which the cookies are sent.
User contributions. You also may provide information for us to publish or display ("post") on public Website areas or transmit to other Website users or third parties (collectively, "User Contributions"). You submit User Contributions for posting and transmission to others at your own risk. Although please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of any Website users with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Cookies and Automatic Data Collection Technologies

Our Website uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our Website. It also allows us to improve our Website by enabling us to:

You may refuse to accept browser cookies by activating the appropriate setting on your browser. Unless you adjust your browser settings to refuse cookies, our system will issue them.

How We Use Your Personal Data

We use your personal data to communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the personal data we collect include to:

Fulfil the purposes for which you provided the data or that were described when it was collected.
Notify you about changes to our Website, products, or services.
Ensure that we present our Website content in the most effective manner for you and for your computer.
Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
Protect our Website, employees, or operations.

We may use non-personal data for any business purpose.

Disclosure of Your Personal Data

We may share your personal data with:

Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
To fulfil the purpose for which you provide it. For example, if you give us an email address to use the contact email "info@juniper-group.com" feature of our Website, we will transmit the contents of that email and your email address to the recipients.
For any other purposes that we disclose when you provide the data.
With your consent.

We may share non-personal data without restriction.

Consent to Personal Data Transfer

We are based in Spain. We may process, store, and transfer the personal data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own, including Canada, United Kingdom, United States of America, France, Italy, Germany, and / or Croatia.

By submitting your personal data or engaging with our Websites, you consent to this transfer, storing, or processing.

Your Personal Data Use Choices

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates, or include plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third parties.

Accessing and Correcting Your Personal Data

You may send us an email at gdpr@juniper-group.com to request access to, correct, or delete personal data that you have provided to us. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or negatively impact the information’s accuracy.

Jurisdiction Specific Rights

You should know that by processing your personal data, you have a series of rights that we will explain next:

When the legitimation basis for the data processing is based on your approval, you have the right to withdraw such approval at any moment.
You may request access to all your personal data that we process (right of access).
You will have the right to rectify your data, either because they are incorrect or because of a change (right of rectification).
Similarly, you may request to delete your data when the contractual agreement has ended. In various circumstances, the deletion will not be completed due to the existing legislation that forces us to keep them for a period of five years (right of cancellation).
You have the right to request not to use your personal data (right of opposition).

You may also request to limit the processing of your data in the following cases (right to limit the processing):

If you have determined that there is incorrect data
If the processing is legitimate, but you oppose the data suppression.
When we do not need to process your data, but you need these to exercise or defend your right against possible claims.
If you oppose to the data processing pleading public or legal interest, while we are analyzing if our purposes for the processing prevail over other interests.
Finally, you will have the right to receive your personal data from us in an electronic format, so that it may be manageable for you (right of portability).

Data Security

In JUNIPER GROUP we retrieve, process and store your data applying information security policies and rules. These security measures apply to both, the information in electronic format and the one in paper, and guarantees the confidentiality, integrity and availability of your data. Should any event or incident that compromises your data may arise, we will communicate them to you as soon as possible.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk.

Children’s Online Privacy

We do not direct our Website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at gdpr@juniper-group.com.

Changes to Our Privacy Notice

We will post any changes we may make to our privacy notice on this page. If the changes materially alter how we use or treat your personal data we will notify you through a notice on the Website home page. Please check back frequently to see any updates or changes to our privacy notice.

Contact Information

Please address questions, comments, and requests regarding this privacy notice and our privacy practices to:

VELA SOFTWARE SPAIN SL

Gremi Fusters, 33 – Oficina 302

07009 – Palma de Mallorca

T. (+34) 971 764 415

gdpr@juniper-group.com